Performance Evaluation of Technology Park Implementation Phase through Multicriteria Methodology for Constructivist Decision Aid (MCDA-C)

This research aims to build a model for performance evaluation of the implementation phase of a technology park, through the multicriteria methodology for constructivist decision aid (MCDA-C). This is a survey based on the constructivist paradigm, in a form of case study, of an exploratory nature, with qualitative and quantitative approach. For data collection, interview techniques, direct observation and review documents were used. As results the model enabled: i) identify four Areas of Concern, sixteen Fundamental Points of View—FPVs and seventy-one descriptors (performance indicators) that integrate the evaluation model; ii) demonstrate the performance profile of the current situation (statusquo) of the Technology Park implementation process, which resulted in 62 points; iii) explain a structured process for the identification of strengths and opportunities for performance improvement. Thus, the research generated knowledge regarding the Technology Park implementation process and the evaluation model is a tool to support the management in decision-making activities.